Law At Ease Back to site

Cancellation and Refund Policy

Last updated August 2026

We strive to ensure that the services you avail through our website are to your full satisfaction, and are the best in the Industry at extremely reasonable and affordable rates.

However, there may arise situations when you desire a refund. Firstly, when you pay for the services but later on decide that you do not wish to avail them. Secondly, when there is a delay in the services offered from our side, beyond the time frame we have intimated to you, due to human error i.e., factors for which we are solely responsible. Thirdly, although we highly doubt it, you might find our services unsatisfactory. In all three situations, kindly send in an e-mail to on the Ticket that has been created in your name, marking a copy to customercare@lawatease.com. We would like to clarify that only refunds of the professional fees component of the charges paid by you shall be considered for a refund.

Upon receiving your mail, the Senior Management at Law At EaseTM (LAETM) shall decide on whether your request for a refund should be processed, contingent on the reasons for such a request. Please note that we reserve the right to take the final and binding decision with regard to requests for refund.

Most importantly, we wish to clarify that in cases outside our control, including but not limited to national holidays, department holidays, delays on the part of the Government of India, the respective State Governments, Our affiliates or elsewhere, acts of war, acts of God, earthquake, riot, sabotage, labour shortage or dispute, internet interruption, power disruption, lack of phone network connectivity, technical failures, breakage of sea cable, hacking, piracy, we shall not liable for any delays.

(i) In case of purchase of Subscription Plans - We hereby ensure that our LIPTM holder, in case of first purchase of LIPTM, has the option to claim full refund within 7 days of the purchase. If you are not satisfied with our services, then we will refund your money received without any interest within 7 days of your purchase. After 7 days of your first purchase, you are not entitled to claim any refund. That Unless otherwise provided by law or the terms of a particular Service offer, all purchases are final and non-refundable after 7 days of its purchase. If you believe that LAETM has charged you in error, you must contact us within 60 days of such charge. No refunds will be given for any charges more than 60 days old, unless otherwise required by law. We reserve the right to issue refunds or credits at our sole discretion unless otherwise required by law. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future. This refund policy does not affect any statutory rights that may apply.

(ii) In Case of Purchase of Litigation services – The litigation services are available to only LIPTM holders. The fees of the litigation services are decided on mutually agreed terms, thus no refund is available for the amount paid on litigation services.

Cancelling the Services:(i) For LIPTM: In case you have taken the monthly plan then you may cancel the services within 7 days of first LIPTM purchase and entire amount paid will be refunded. After expiry of 7 days of first purchase, the plan may be cancelled only after paying remaining monthly instalments of the purchased LIPTM. However, if you have taken the Yearly Plan, then you can cancel and claim refund only within 7 days of purchase and no refund shall be allowed thereafter. (ii) For Litigation Services: If any subscription Plan holder purchases the Litigation Services then the refund will be made as per the agreed terms made during purchase.

If we confirm your request for refund, subject to the terms and conditions mentioned herein or elsewhere, we will send you an e-mail seeking the details required to refund the amount which may include your Bank Account details such as the account number and the IFS code of the branch in question. Kindly note that it will take us a minimum of about 48-72 working hours from the receipt of all such information to process the refund and initate the transfer.

We reiterate once again that only the professional fees paid for our services shall be refunded after deducting payment gateway charges, if any, subject to the discretion of the Senior Management at Law At EaseTM (LAETM).

We assure you that we are continuously working to improve our services and are we are welcome to any suggestions from your end. For any other queries please contact out customer service desk at Law At EaseTM (LAETM).

XXVI. TRANSFER POLICY

LIPTM/ Litigation Services etc. once purchased cannot be transferred to any other person/ entity. At the time of first purchase, you have to disclose names and other details of all the beneficiaries for the purchased services. The beneficiaries once declared cannot be changed.

XXVII. TRIAL PERIOD OFFERS

If you are taking part in any of the trial-period offers, you may be required to cancel the trial Service(s) within the timeframe communicated to you when you accepted the offer in order to avoid being charged to continue the Service(s) at the end of the trial period.

XXVIII. PROMOTIONAL OFFERS

From time to time, LAETM may offer Services for free for a trial period. LAETM reserves the right to charge you for such Services (at the normal rate) if LAETM determines (in its reasonable discretion) that you are abusing the terms of the offer.

XXIX. PRICE CHANGES

We may change the price of the Services at any time and if you have a recurring purchase, we will notify you by email, or other reasonable manner, at least 15 days before the price change. If you do not agree to the price change, you must cancel and stop using the Services before the price change takes effect. If there is a fixed term and price for your Service offer, that price will remain in force for the fixed term.

We appreciate your interest and support and we welcome you to our community!